SHIPPING
Depending on how fast the manufacturer makes your sh*t, most orders will be sent out to you within one week. Please allow for half a month to one month for your order to arrive. The shipping time also depends on your location(if it's in North America, it will be faster. If you live in f**king Antarctica, then you might as well wait till 2050). When your order is dispatched, you will receive a tracking number via e-mail.
RETURNS
All sales are considered final.
Mostly because this is a business run by a single, broke dude. Dealing with refunds and returns for me right now is honestly to much of a hassle :P
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If you think you really deserve an exchange, you can shoot me a mail at: vluudesign@gmail.com within 7 days of receiving the damaged order. I'll judge you hella hard for wanting an exchange first, but then realize that customer satisfaction is very important. And then I'll see what I can do to compensate you for your order :)
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This mail should clearly state the sustained damage. Following this, you can proceed by returning the damaged item to us. Upon our receipt of the damaged item, we will dispatch a replacement, provided it is available in our inventory. In instances where a replacement is not present, a refund amounting to 50% of the item's purchase price will be issued.